Tuesday, September 27, 2005

The Seller’s Dilemma on eBay


It’s obvious that eBay provides internet users with an online
flea market where buyers and sellers from around the world meet
to conduct trade.

However, like most traders who are faced with an innovation of
this sort, the first question will always be: It is safe?

The answer is yes, but devious scammers seem to be plotting daily
to forward their dastardly schemes and take advantage of eBay’s
power.

So, what is the user’s recourse? The users of eBay must learn to
gather information and take meticulous care in dealing on eBay.
Only then can they be less gullible to scammers.

A common consensus is that bidders are often scammed by sellers.
But it is possible for things to be the other way around.

Here is a list of the common problems sellers encounter and the
means to handle them.

Fake Escrow Services

A winning bidder may request that an escrow service be used to
assure both parties of a fair transaction. Unfortunately, the
seller is sometimes duped into using a fake escrow system.

To avoid this situation, the seller must always verify the
authenticity of an escrow service. eBay recommends the use of
escrow.com. If the bidder insists on his or her escrow service,
chances are, that person is a scammer.

Victims of this fraud find it difficult to reclaim their items.
They may, however, appeal to the legal system afforded by the
state they live in. They must also contact eBay regarding the
matter for any assistance they may be willing to offer.

Deadbeat Bidders

Deadbeat bidders (a winning bidder who doesn’t pay for an item at
the auction’s close) are more common on eBay. If the winner of
your auction does not pay, you may leave that person a negative
feedback.

As for the listing fees the seller shells out, eBay lays out a
four step procedure that sellers can use to potentially recover
lost selling fees. If sellers complete the process to eBay’s
satisfaction, they will receive a Final Value Fee credit and a
re-list credit. Filing out an Unpaid Item dispute is the first
step toward eBay reimbursing such fees. A person can report an
unpaid item up to 45 days after an auction’s close.

Trade Dispute

This occurs when the seller and bidder disagree on some terms of
the sale. This may also happen if there is a purported violation
of any of these agreements.

If communication between both parties does not help, they may
consider availing of a third-party dispute resolution outfit to
help. SquareTrade.com is one of these outfits that eBay
recommends.

An Ounce of Prevention is Worth a Pound of Cure

A seller’s life may be made terrible because of the constant
scamming attacks unscrupulous individuals undertake. But, with
proper information and care, he or she can continue trading on
eBay with relative safety.


Author
George Whitecraft

http://whitecraftshoppingmarketing.biz/info/l/tbp
http://whitecraftshoppingmarketing.biz/info/l/pba